Help Center Chat Support Degraded
Regions
Help Center Chat Support Degraded OpenAI provides the API, ChatGPT, embeddings, images, and related AI services that many applications call directly.
resolved · 23 Oct 2026, 22:02 UTC
All impacted services have now fully recovered.
monitoring · 23 Oct 2026, 21:52 UTC
We have applied the mitigation and are monitoring the recovery.
investigating · 23 Oct 2026, 21:30 UTC
We’re currently experiencing degraded performance with the Help Center chat support experience. While we work to resolve the issue, we recommend contacting our Support team via email at [support@openai.com](mailto:support@openai.com "support@openai.com") for assistance. We apologize for the inconvenience and will provide updates as they become available.
5
Related incidents
32m
This incident
3h 15m
Avg. resolution time
Faster
vs. average
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