New Ad Accounts failing to provision admins
Regions
New Ad Accounts failing to provision admins OpenAI provides the API, ChatGPT, embeddings, images, and related AI services that many applications call directly.
resolved · 23 Oct 2026, 00:07 UTC
All impacted services have now fully recovered.
monitoring · 22 Oct 2026, 23:45 UTC
We have applied the mitigation and are monitoring the recovery.
identified · 22 Oct 2026, 21:30 UTC
We have identified the issue and are working to implement the mitigation.
identified · 22 Oct 2026, 19:36 UTC
We have identified that new ad accounts are failing to assign their creator admin. We are investigating the issue.
5
Related incidents
4h 31m
This incident
2h 27m
Avg. resolution time
Slower
vs. average
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