Overbilling for OpenAI-hosted containers in the Agent API
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Overbilling for OpenAI-hosted containers in the Agent API OpenAI provides the API, ChatGPT, embeddings, images, and related AI services that many applications call directly.
resolved · 19 Sep 2026, 07:52 UTC
All impacted services have now fully recovered.
monitoring · 19 Sep 2026, 05:00 UTC
We have applied the mitigation, and any new sessions would not run into this issue. We are monitoring the recovery.
identified · 19 Sep 2026, 01:08 UTC
We are still implementing the mitigation.
investigating · 18 Sep 2026, 23:22 UTC
We’re continuing to work on a fix for the container overbilling issue. We’re also reviewing affected usage to identify impacted customers and calculate refunds.
investigating · 18 Sep 2026, 22:29 UTC
We’re investigating an issue causing higher-than-expected charges for OpenAI-hosted containers in the Agent API. We’re working on a fix and preparing refunds for affected customers. We’ll share further updates as we make progress.
5
Related incidents
9h 22m
This incident
1h 17m
Avg. resolution time
Slower
vs. average
If your product depends on OpenAI, elevated errors during this window often come from upstream, not from your latest commit.
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