File uploads are delayed or failing
Components
Regions
File uploads are delayed or failing OpenAI provides the API, ChatGPT, embeddings, images, and related AI services that many applications call directly.
resolved · 8 Sep 2026, 19:16 UTC
All impacted services have now fully recovered.
monitoring · 8 Sep 2026, 17:48 UTC
We have applied the mitigation and are monitoring the recovery.
identified · 8 Sep 2026, 16:29 UTC
We have identified the issue causing file-upload processing failures and delays in ChatGPT. Some files may remain unavailable while processing, and some uploads may fail. We will provide another update within 30 minutes.
investigating · 8 Sep 2026, 15:37 UTC
We’re continuing to investigate file-upload processing failures and delays in ChatGPT. Some files may appear uploaded but remain unavailable while processing; other uploads may fail. We have not confirmed recovery and will share another update as we learn more.
investigating · 8 Sep 2026, 14:47 UTC
We are investigating the issue for the listed services.
investigating · 8 Sep 2026, 14:39 UTC
Some file uploads are failing to process. Successful uploads may take longer than usual to become available. We’re investigating and will share another update as we learn more.
5
Related incidents
4h 36m
This incident
2h 51m
Avg. resolution time
Slower
vs. average
If your product depends on OpenAI, elevated errors during this window often come from upstream, not from your latest commit.
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