Initial investigating update
Components
Regions
Initial investigating update OpenAI provides the API, ChatGPT, embeddings, images, and related AI services that many applications call directly.
resolved · 21 Jul 2026, 19:00 UTC
All affected API Platform functionality has now fully recovered.
monitoring · 21 Jul 2026, 18:56 UTC
The affected API Platform functionality has recovered, including login, account creation, organization management, and dashboard access. We are monitoring the recovery.
identified · 21 Jul 2026, 18:41 UTC
We are seeing recovery for API Platform login functionality. Account creation, organization management, and dashboard access remain affected. We are continuing to investigate.
investigating · 21 Jul 2026, 18:36 UTC
We are investigating issues affecting logins and account creation for ChatGPT and the API Platform. Users who are already signed in may still be able to use ChatGPT.
5
Related incidents
23m
This incident
3h 13m
Avg. resolution time
Faster
vs. average
If your product depends on OpenAI, elevated errors during this window often come from upstream, not from your latest commit.
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