Image generation unavailable for some ChatGPT users
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Image generation unavailable for some ChatGPT users OpenAI provides the API, ChatGPT, embeddings, images, and related AI services that many applications call directly.
monitoring · 21 Jul 2026, 14:37 UTC
We have applied the mitigation and are monitoring the recovery.
identified · 21 Jul 2026, 14:04 UTC
We are still implementing the mitigation.
identified · 21 Jul 2026, 13:38 UTC
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
investigating · 21 Jul 2026, 13:31 UTC
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
investigating · 21 Jul 2026, 12:57 UTC
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
investigating · 21 Jul 2026, 12:25 UTC
We are investigating the issue for the listed services.
investigating · 21 Jul 2026, 12:22 UTC
We are investigating the issue for the listed services.
investigating · 21 Jul 2026, 12:20 UTC
We are investigating the issue for the listed services.
monitoring · 21 Jul 2026, 11:29 UTC
We have applied the mitigation and are monitoring the recovery.
identified · 21 Jul 2026, 10:36 UTC
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
5
Related incidents
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This incident (ongoing)
2h 39m
Avg. resolution time
If your product depends on OpenAI, elevated errors during this window often come from upstream, not from your latest commit.
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