New ChatGPT App Not Available For Users Without Codex Permissions
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New ChatGPT App Not Available For Users Without Codex Permissions OpenAI provides the API, ChatGPT, embeddings, images, and related AI services that many applications call directly.
resolved · 18 Jul 2026, 08:24 UTC
All impacted services have now fully recovered.
identified · 18 Jul 2026, 07:43 UTC
We have identified that this issue has recurred for some Enterprise users. We are working to resolve this.
resolved · 18 Jul 2026, 05:45 UTC
A fix has been released. Please update to the latest version of the ChatGPT app to receive the fix.
identified · 17 Jul 2026, 15:32 UTC
Users who do not have Codex RBAC enabled, are getting the "codex_cli_workspace_disabled" error when trying to log into the new ChatGPT app post-install. We are working on implementing a fix. Please use out ChatGPT Classic as we are working on a fix.
5
Related incidents
14h 12m
This incident
2h 51m
Avg. resolution time
Slower
vs. average
If your product depends on OpenAI, elevated errors during this window often come from upstream, not from your latest commit.
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