Degraded Performance affecting Agents API
Regions
Degraded Performance affecting Agents API OpenAI provides the API, ChatGPT, embeddings, images, and related AI services that many applications call directly.
resolved · 14 Sep 2026, 23:39 UTC
The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.
monitoring · 14 Sep 2026, 23:28 UTC
We have applied mitigations and are seeing recovery, but the service has not fully recovered. We are continuing to monitor recovery.
monitoring · 14 Sep 2026, 23:20 UTC
Since 1:30 PM Pacific Time on September 14, customers using the Agents API have experienced delays or been unable to start turns in managed sessions. We have applied mitigations and are seeing recovery, but the service has not fully recovered. We are continuing to monitor recovery.
5
Related incidents
18m
This incident
4h 39m
Avg. resolution time
Faster
vs. average
If your product depends on OpenAI, elevated errors during this window often come from upstream, not from your latest commit.
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