ResolvedUpdated 13 May 2026, 23:29 UTC

OpenAI incident

Issues accessing ChatGPT for logged-out users

ResolvedCriticalStarted 13 May 2026, 23:05 UTC · Resolved 13 May 2026, 23:29 UTC (23m)

Affected scope

Regions

Global

What is happening

Issues accessing ChatGPT for logged-out users OpenAI provides the API, ChatGPT, embeddings, images, and related AI services that many applications call directly.

Timeline

resolved · 13 May 2026, 23:29 UTC
Issues accessing ChatGPT for logged-out users
monitoring · 13 May 2026, 23:17 UTC
Issues accessing ChatGPT for logged-out users
investigating · 13 May 2026, 23:05 UTC
Issues accessing ChatGPT for logged-out users

Historical context

Related incidents

23m

This incident

1h 9m

Avg. resolution time

Faster

vs. average

Is your app affected?

If your product depends on OpenAI, elevated errors during this window often come from upstream, not from your latest commit.

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