OpenAI incident

resolved · 12 Jul 2026, 15:28 UTC

All impacted services have now fully recovered.

monitoring · 12 Jul 2026, 15:15 UTC

A mitigation has been applied, and the affected services have recovered. We are monitoring the results.

identified · 12 Jul 2026, 13:09 UTC

We have restored sign-in access for affected users. We are continuing to work on mitigating account creation and password update errors on iOS and macOS.

identified · 12 Jul 2026, 12:34 UTC

We have implemented a mitigation that restored conversation access for affected users on iOS and macOS. We are continuing to work on mitigating sign-up and sign-in errors.

identified · 12 Jul 2026, 12:02 UTC

We have identified the issue causing elevated conversation, sign-up, and sign-in errors for some users on iOS and macOS. We are working to implement a mitigation.

investigating · 12 Jul 2026, 11:29 UTC

We are continuing to investigate elevated errors affecting conversations, sign-ups, and sign-ins for some users on iOS and macOS.

investigating · 12 Jul 2026, 11:02 UTC

We are continuing to investigate elevated errors affecting some users on iOS. Some users may be unable to load or use conversations.

investigating · 12 Jul 2026, 09:49 UTC

We are investigating an issue where some users may encounter 403 errors when loading or using ChatGPT conversations on iOS. We will provide updates as we learn more.